We are flattered to receive so many wonderful comments from our customers every
day. Your feedback has helped us refine our service and our products to give
you, our customer, exactly what you're looking for in an online fabric store.
If you've completed a survey but don't see your comments here or had asked for a
response back from us via your survey comments but haven't yet received one, please
Here are just a few of the emails we've received recently.
I like that you offer such a unique variety of fabrics and that it is simple and easy to order. I also really appreciate the immediate feedback from my email inquiries. Keep up the good work!
C. C. of Detroit, MI
You had EXACTLY what I had seen in a fabric store for less than half the cost. Your web design is easy to navigate and purchase from. Your prompt completion of my order and your accurate description of the fabric and color is wonderful. I will definitely be a customer again.
Sharron B. of Matthews, NC
I enjoyed the simplicity of your website. It is well organized and easy to use; thanks! My order was so fast and I really appreciate your customer service. You guys are great!!!!!!
Robert W. of Shakopee, MN
The fabrics were great, the delivery was fast, and it was a very good transaction. Thank you.
Denise S. of Schenectady, NY
I'm telling all of the other design students in my class about you guys! Getting swatches was fast and easy, and sometimes our teachers do not give us a lot of time to get swatches and bring them in. So for that gotta have fabric, you guys are awesome! I am actually planning on returning to your website when I get my next paycheck so I can make the coat I designed for class! Thanks!
Kat G. of Victorville, CA
Your web site is very efficiently organized & easy to shop, congratulations on your work. I'm very excited about finding you - actually, a client found you who needed some navy stretch velvet, and you were the only source this year! Thank you very much.
Marcia C. of Blanco, TX
I just wanted to say thank you , I was very impressed with the quality,and price of the fabric I just received. It was a real pleasure doing business with your company, The representative I spoke with on the phone but he was very helpful and polite, and I received the product VERY QUICKLY. Thank you again.
Chris K. of DE
Dear new friends at Distinctive...
Thanks for my first batch of swatches. One of the purples was perfect. My daughter went on your website and was oo-ing and aah-ing over some of the "cool" selections you have.
We are finding that quality dress fabric is a non-entity in the fabric stores in our area, and our favorite in LeMars, Iowa (2 1/2 hr. drive from here) just closed. So the internet will become our store for fabric, by necessity. Thanks for being there!
Annette M. of Astoria, SD
#1: You had the fabric I needed. #2: The price was reasonable. #3: You shipped it very FAST!! Thank you so much for supplying this service! I would have not been able to finish my daughter's nursery without you!!
Crystal P. of Yorba Linda, CA
Just wanted to let you know that I was very pleased with my recent order and your company. The fabric is just what I was looking for, the service was good and the order was delivered promptly. I will definitley recommend your company to friends.
Cheryl P. of Livingston, NJ
Quality was excellent, the service was fantastic, and receiving it the next day saved my formal event in ample time. Yes, I did pay for the overnight delivery, but that I got it in less than 20 hrs amazed me. I shared your link with quite a few sewing friends.
Dianne G. of Lake Panasoffkee, FL
Thank you for your speedy service. I am a first time customer and will be ordering again. The fabric was just what I needed for the Halloween costumes I am sewing this year, now if I could only order more time to sew them that would be fantastic! Thanks again.
Margee Y. of Santa Barbara, CA
I thought Distinctive Fabric is a well run and honest business that offers competitive prices. Thank You very much.
Nick D. of Saint Paul, MN
The best part was the delicious fabric selections; the worst part was having to choose between them. I wanted them all! I think Distinctive Fabric is an excellent site with superb customer service and a wonderful selection of fabrics.
Shanta P. of Staten Island, NY
I loved being able to order a swatch and getting my order rapidly. You guys were fast, accurate in description and you can't beat the price. I ordered my fabric early thinking that delivery would take a while, and now I have it a week ahead of time and don't have time to sew until the weekend!!!
As a military wife, I am not always close to a fabric store with a wide selection - you guys are the answer to my fabric problems when stationed in remote areas. Thanks. I will definitely recommend you.
Janice M. of El Paso, TX
No driving, no lines, no employees with attitudes. Everything was very easy and your service was great. Thank you for providing this service.
Sue E. of Fairbanks, AK
It was fast, easy, and the fabric was exceptional! The easiest fabric store I've ever been too. I loved how you have wide fabric instead of the standard 45".
Adam P. of Minnetonka, MN
For being the very first time buying fabric online, I am throughly delighted. Your selections are plentiful, prices are reasonable and the service fantastic! Thank you very much and I look forward to my next purchase.
Susan H. of El Cajon, CA
I needed some blue velvet fabric in a hurry. I was apprehensive because I did not have time to order a swatch before ordering the velvet. After speaking with one of your staff (who was friendly, helpful, and professional) I took a chance and ordered. I live on the opposite coast so time was of the essence. The fabric arrived in two days, and is everything I could have hoped for: gorgeous colour, great quality. I just wanted to say it was a pleasure to do business with your company. I will certainly be ordering from you again and have sent your website to all my friends.
Barbara W. of East Barre, VT
The samples did get here VERY fast, and they are all GORGEOUS. I have every intention of buying more from your site as soon as I get paid. AWESOME. I LOVE the fur, its SOOOOO plush and amazing, and it is so much cheaper than the fabric store that I used to work in.
Jeni H. of Napa, CA
This is a very nice site. The setup is extremely easy to use. I especially like the feature of being able to see all the products on one page and the Project Corner, which gives excellent ideas for my own future projects. The service is fabulous and I can't wait to order endless yards of fabric. The best part was getting 10 free swatches shipped free just for signing up.
Bonnie R. of Bend, OR
The fabric is gorgeous!! I made a huge curtain for a magical stage illusion for my son.He is in high school and is performing at his school's talent show. The curtain is beautiful. Thanks for shipping it out promptly.
Lydia C. of Sarasota, FL
You guys did a wonderful job replying to all of my emails in a timely manner. I felt like I had personal assistance with my problems and not just a generic customer service number/department.
You had what I wanted at a great price.
Nirav S. of Chicago, IL
Love it! Thank you for your great site. I found the huge selection fantastic. I make dog beds and sell them online and since finding your website I can offer the slip covers in MANY different prints. I use the faux fur on these deluxe dog beds and people love thechoices they now have thanks to your company!
Kim E. of Argos
What a great experience! Aside from the selection, price, good web site and fast order filling, some comments on the web site. Easy to navigate, great FAQ section, I used the fabric caculator and read about shipping, found images clear, had good color and were quick to load, also appreciated the volume discount. I will use you again for costumes for my group. Thanks!!
That you had the wide selection that allowed us to get just what we wanted (but didn't find at local brick-and-mortar stores), that you had low prices (these were costumes for a non-profit group), and that the purchase was so quick and easy (great web design and fast filling of order and shipping)! Great job!
E. Meyer-Blasing` of Madison, WI
I very much appreciate the transaction. Thank you -- and I'll see you again! :)
I liked that I could easily see the fabrics on your website, and that once I received the fabric, they matched my expectation very well. I also appreciated the level and promptness of communication from you, as well as the speed with which my order was filled. Thank you!
Stephanie Z. of Seattle, WA
The fabric came in less than 24 hours!! Excellent delivery! Thank you!
Megan C. of San Diego, CA
I was so impressed with the service (ease of ordering, speed of delivery) and the quality of the fabric that I called and left a voice message saying how much I loved distinctivefabric.com. I do a lot of online shopping and this was a the first time I felt compelled to submit a positive comment. The best online shopping experience I've ever had!
The fabric came SO FAST...even when I ordered on the weekend. Also the fabric was fantastic...even better than it looked in the photo.
S.D. of Los Angeles, CA
My husband and I have been exploring your site, and we are very excited about
what we see! Your fabrics are exquisite, and very affordably priced, and
your site is both logical and user-friendly. We look forward to doing business with you in the future. Keep up the good work!!
Katrina H. of Tampa, FL
It was a real pleasure doing bussiness with your co., the salesman i spoke with over the phone was able to answer the few questions that your site couldn't, He was very polite and helpful, I defintly intend to purchase from D.F. again in the future!!!!!!!!!!!! P.S.----- I RECEIVED MY PRODUCTS IN 2 DAYS AND WAS ABLE TO COMPLETE JOB BY PROMISED DEADLINE!!!!!!!!!!!!!!!!!
very detailed website and descriptive samples.
Chris K. of Millsboro, DE
I just wanted to say thank you very much for the promptness of the order, the quality of merchandise, pricing, and your excellent customer service. I have told my friends of your site and I hope that will generate even more business for you as I am duly impressed and thoroughly satisfied.
I thank you again for your excellent site and service and I definitely look forward to purchasing from you again in the near future.
Angel A. of Wallkill, NY
My first purchase was great! Thanks!
You had the fabric that I wanted and it shipped almost immediately.
S.M.S. of Omaha, NE
I love your site. It's very well organized. Great detail photos (with the exception of some unavoidable color variance). Thanks for accepting my return in such a friendly manner. I will definitely shop your site again!
How quickly you shipped and your excellent customer service and return policy. I also appreciate the free swatches.
Aimee B. of Metairie, LA
Great product, fast service. Very very happy customer. Thank you for making my first online shopping of fabric a happy and pleasant one.
The fabrics where beautiful, as pictured,actually better than the pictures. My three year old loves the holographic fabric I picked to make him his "dragon" wings. He wears them everywhere.
Jenny M. of Quincy, CA
I was very happy to find your site. I plan to do more business with you in the future. Thanks for your prompt service.
You had the fabric I was looking for at a decent price. I live in a very rural area with few fabric stores - I loved the convenience of shopping online. I also liked being able to order swatches.
Sharon J. of Emery, UT
You had just the right fabric. I have never seen non stretch velvet before and it was just perfect for my project. It's always scarry using the internet especially choosing color but I was very excited about what I received. Thanks!!!!
Diane R. of Altus, OK
Keep up the good work, I will definetly save you under my Favorites and order again.
Although it is hard to order online because you can't touch the fabric, the best part of buying from you is that you show the fabric in large nice colored pictures with very good, exact description of the fabric and also give me other suggestions for similar fabric. Other websites were hard to read (print to small) and many did not even give the stretch of the material (very important for me). I loved your site, it was easy to use and the shipment was so fast, I was surprised, most places do not ship for 4-6 weeks. I also loved the wide selection of colors and styles, so many colors!!!
Anna A. of Russellville, AR
I will order from your company again. Thank-you!!
You had what I was looking for to finish recital costumes. I could not find it locally. Thank-you! Also the prices were great!
Tonya J. of Markle IN
I only ordered some swatches - they were good sized, at a great price, and arrived quickly. You have a great selection of fine fabrics, and a good variety of colors.
Sara N. of Metamora, IL
Feel free to use my comments on your web site. You can use my name, town and state! I am so pleased with your products and service that I hope others will take advantage of a good thing!!!!!!!
Your company on the internet was the ONLY one I could find that sold this fabric. I bought the material to make a cover for a dog collar (for a performance). It came out beautifully. The description of the fabric on the web site was perfect, photo was excellent, quality of fabric was above average. I could NOT find the fabric locally. Thank you for being out there!!!!!
Robyn N. of Westbrook, Maine
Wow! What a great and easy to navigate site! Plus the FREE swatches! I'm a freelance poker table maker so I came to the site looking for table felt and hoping to find some variety. Not only did you have the best selection, I can get free swatches! This will make my customers feel much better about a committing to a color when they can put it in their hand instead of just seeing it on a computer screen! Thanks a million!
Mike R. of St Louis, MO
The site has been reworked, improved and fun to search and see! You fella's have worked VERY hard and it shows! Good for YOU. I adored my purchase experience in the past and will be ordering VERY SOON to complete a cloak project - also will have my sister go to your site and select her fabrics to have them sent to my address -- August is a BIG sewing month for us this year! MY personal opinion is that Your site, fabrics, excellent packaging and FAST shipping couldn't please me more!!! If you choose to add any notions in the future - my FIRST suggestion would be spools of SERGER THREAD!! In multi colors at a reasonable price --- I'd buy tons of that myself! LOL --- Okay enough outta me....gotta get busy. THANK YOU ALL again, for a wonderful experience all the way around. And the VERY best of luck to you for future business! Sincerely, S. Lynn-Howe :)
'Not being sure how long this field is; I don't know if you've dedicated enough space for me to tell you all the praise and kudo's that I feel, experienced and shared with others! You asked "the best" - the QUALITY of the fabric would have to be my choice if I had to choose ONLY "one".
S. Lynn-Howe of Northern California
Keep up the good work!
You had just what I needed at a reasonable price. :)
Lacy B. of Newan
Quick delivery of as advertised fabric.
Catherine M. of Mt Pleasant, SC
I would just like to say thank-you for an excellent fabric. Shipping was extremely fast and product was exactly as described.
Clinton L. of Noises Car Audio and Video
This was my first time.
Free swatches with account creation and more free swatches with purchase. Awesome benefit.
Your online shop is a treasured find. Anyone seeking quality fabrics, reasonable prices, and good color selection need surf no further.
Wade G. of Bel Air, MD
Having the Exact Fabric I'm Looking For...You had what I was looking for -- zebra faux fur -- at a fantastic price.
There was no worse part -- I didn't mind waiting because I ordered in time to meet my goal.
There was no damage to any of the fabrics which is unusual when you order large amounts off the same bolt. ( I ordered 7 yards of two different pieces) Everything about the order was great, fabric that I wanted, prices that are affordable, and prompt and properly priced shipping. Note: I also liked being able to get a fabric sample for an upcoming project -- I needed the dyes to match the fabric I just purchased. By the way, I made a queen size zebra quilt with red satin backing for my 18 year old daughters newly decorated room. It looks awesome!
Jo W. of Indianapolis, IN
I just had to tell you that i get the best service from your company out of all the online and shipping businesses that i deal with. i just ordered some faux zebra fur material from you and you already shipped it!!! that is sooooooo fabulous!!!!
thank you so much for your continued excellant service and products!
L. Diehl of of C.A.
My fabric came quickly. It was cut well and was clean. Glad you had the wide corduroy.
I was a little nervous about buying fabric on internet but I have done so a few times here lately.
Tawnya of Carmel, IN
Didn't have to leave my house and also ordered swatches so there was no surprises on the fabric colors.
Nothing was bad. Thanks for the good service.
Deborah K. of Sherwood, ND
Wow! I was surprised when I got the mail today! I didn't expect to get the swatches I ordered so quickly! The fabric was beautiful and of nice size. Especially attractive is that the swatches are free! I'm very impressed with the smoothness of ordering and the speed of arrival. Can't wait to order fabric from here!
Jessica A. of Cookeville, TN